If you spend a lot of time at Mexico City International Airport (officially known as Benito Juárez International Airport), you will want to know how to connect to the internet. Most Mexican airports do not offer free WiFi and, traditionally, it has been hard to connect to the internet even at Mexico's busiest airport.
The good news is that travelers visiting the Mexico City airport can access free WiFi, as well as an app with information on departures and arrivals. However, the free part of it is time-limited; you will only have unlimited internet access for 45 minutes. The airport network is run by Totalplay (a Mexican telecommunications provider) and Infinitum (Telmex, a fixed-line phone carrier), and provides access to 20,000 users simultaneously in the airport's two terminals. After you are booted off the free Wi-Fi, you will need to purchase a service package. Clients of Telmex can access WiFi according to their plan.
While 45 minutes is helpful, you will probably want more time—especially if you are on a long layover or you got to the airport three hours ahead of departure. Whether you are working on a project or you just want to pass the time by reading a few online articles, there is no need to worry about losing your connection. Here are three tips to extending your WiFi access.
Check WiFi options at VIP Lounges. For example, American Express operates thousands of lounges exclusively for global Platinum Card and Centurion members. Each of these lounges offers WiFi. There are several at the Mexico City airport, in both terminals. Mastercard's lounges in Terminals 1 and 2 provide WiFi as well.
Alternatively, if you are a Priority Pass member, you can get WiFi at their VIP lounge in Terminal 1, near gates A37-39.
You can connect to the internet at the airport with the Boingo Passpoint service. To get it, you will first need to subscribe to Boingo. It costs just under $5 your first month of service; it will cost you $15 a month after that. With Passpoint, you will be automatically connected to high-speed Wi-Fi when you are close to a hotspot. You can connect any four devices, including laptops, tablets, and smartphones. The service claims to be the "highest level of public Wi-Fi encryption," so your internet access is also safe and secure.
Cell Phone Service
If you have an international calling and data plan, you can access the internet using data instead of WiFi. You can also do this if you have a Mexican SIM card, which you can pick up at the Telcel store in Terminal 1.
Another option is to purchase a cheap phone in Mexico to use for making and receiving calls and texts. To avoid unnecessary fees, just remember to keep the data and roaming off on your phone from home.
The Starbucks Option
If all else fails, you can always rely on Starbucks for WiFi, as customers get free, unlimited WiFi at the Mexico City airport. All you have to do is purchase a latte, a cup of tea, or a muffin and you're in.
Unless you speak Spanish, you will notice that it is not as easy to connect to WiFi here as it is back at your local Starbucks. For non-Spanish speakers, however, logging onto the Internet can be done in a few simple steps. You will first need to select the "infinitum movil” network. After that, you will be prompted to select which system you want to navigate with (navegar con). Use the default system, “Infinitum." The username (usuario) and password (contraseña) can be found on the receipt—but in case you want to get a head start, the username is always "Starbucks@infinitummovil."
Then you will be able to enjoy free WiFi from anywhere in the airport for as long as you like. It is not known how often Starbucks changes the password, so you might find that you can use the same password during several trips through the Mexico City airport.
Some people report being bounced off the internet several times during their session; just in case this happens to you, you will want to save or photograph your receipt with the password.