Airbnb has changed the way people travel by allowing locals to temporarily rent all – or part – of their homes and apartments to travelers for a nightly rate. Most Airbnb hosts genuinely enjoy opening their homes, but there are some things that guests do that drive hosts a little bit crazy. Amber Nolan, a vacation rental host, dishes on nine Airbnb behaviors to avoid.
01 of 09
Asking for a Discount or Exceptions to Rules
When the listing is the lowest, rock-bottom price in the area, don’t ask for a discount. Long-term stays are one thing, but if you are staying one night, pay the already low price. In addition, don’t ask to be the exception to house rules stating “no exceptions.” For example, if a host states that they cannot accommodate pets, and emphasizes this, don’t ask to bring your Chihuahua because he’s small. Respect the host's wishes.
02 of 09
Being Too Needy
Hosts exist to help make your stay comfortable, but it's a guest's responsibility to remain reasonable. Don’t message a host at 2 a.m. demanding they bring an item that isn’t that important (like tissues—you went through an entire box). We’re here to help, but not to be your servant. Please keep in mind that we have to sleep too, but if you have an emergency or something that will impact your ability to stay (like locking yourself out), let us know.
03 of 09
If there aren’t new guests coming, some hosts might be open to letting guests hang out past the check-out time (especially if they are good company). But ask first! If you are friendly and respectful, most hosts won’t mind accommodating you if schedules permit.
04 of 09
Treating a Home Like a Hotel
We get that you are paying to stay, but please, don’t trash the place. Unless your rental includes a maid, wash your dishes. Take the trash out. Hang the wet towels up. Don’t stuff as much food as humanly possible down the garbage disposal. Don’t eat food that isn’t yours (hosts will usually tell you what’s fair game). Act as you would if it was your own hard-earned home.Continue to 5 of 9 below.
05 of 09
Not Communicating Your Arrival Plans
There is no-one manning a concierge desk, waiting simply to assist you the moment you arrive. Pick a time and stick with it, as most hosts also work other jobs and run errands during the day. Sadly, we aren’t also on vacation. If something comes up, or you are running behind, tell the host as soon as possible.
06 of 09
Breaking Things, And Hiding Them
Little things break from time to time, and each host handles this differently. However, when a host discovers broken items – particularly if it's something that can impact the next guests’ stay – it can be very frustrating. Why not give us a heads up so that we can purchase a new item, or if possible, have someone come fix it?
07 of 09
Showing Up Early
Just don’t do it – especially unannounced. You may think that you’re being that carefree, easy-going traveler, but arriving early cuts into our privacy. Between the time someone checks out and the time you check in is the host’s personal time. In addition, it takes time to get the place cleaned and ready for you to stay. If you need an early or late check-in due to flight schedules, ask a host before booking to see if this can be arranged.
08 of 09
Bringing Extra Guests... Unannounced
This is particularly rude when the host also lives at the rental but still applies to rentals in which the guest is booking the entire place. Selecting “two guests” in the menu option means that’s how many people will be traveling. Don’t show up with five people and say the other three “don’t mind sleeping on the floor.” Many hosts charge extra for additional people, and others simply do not want that many visitors in their home at one time.Continue to 9 of 9 below.
09 of 09
Failing to Read the Fine Print
The most annoying behavior is when guests do not read the host’s listing before requesting to stay. Answering the same questions again and again that are clearly highlighted in the description – usually several times – gets annoying. It also leads to disappointed guests who didn’t take the time to fully understand what they were renting, and thus, negative reviews or guests demanding refunds. By all means, ask any questions you have – but only after reading everything!