House of Waterford Crystal Tour

The House of Waterford Welcomes Visitors on a Tour of Its Crystal Factory

Waterford Crystal: It's a brand that's made its way onto bridal registries for generations as couples plan a home together and want it to sparkle. From elegant Champagne flutes they can use to toast their love to glittering vases, tableware, and chandeliers that make a room more scintillating, Waterford Crystal is used for both everyday and special occasions.

Until recently, the best place to see Waterford Crystal was in fine stores. Now, it's a major attraction in the city that bears its name.

Ireland's House of Waterford offers a factory tour that reveals how crystal wares are fabricated. At the end of the tour, visitors enter the world's largest Waterford crystal retail store where they can buy traditional as well as designer items.

Learn more about the process that turns common elements into things of beauty that collectors the world over covet.

Enter here to begin your tour of the Waterford Crystal factory.

An iconic brand throughout the world, Waterford Crystal opened its factory tour in June 2010. Visitors learn about the unique production techniques used at Waterford on a guided tour that features audiovisual displays and up-close observation of the craftsmen (yes, they are all men).

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Waterford Crystal Place Setting

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Waterford Crystal adds elegance to any table setting.

Each beverage -- water, white wine, red wine -- has a specific crystal goblet or vessel dedicated to its use.

The small, round crystal orb (center left) can be used for multiple purposes:

  • set a tea light inside it to softly illuminate the table
  • use it to hold dip
  • use it as a finger bowl
  • use it for nuts
  • use it to hold a goldfish!

How would you put it to work to enhance a place setting?

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Waterford Castle Crystal Vase

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This elegant vase is part of the collection used at Waterford Castle.

Dinner served in the Castle's formal Munster Dining Room feature white linen table cloths, fine silver, and Waterford Crystal glasses, name place holders, bowls, and vases.

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Waterford Crystal Harp

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In addition to tableware and chandeliers, Waterford Crystal makes collectible works of art and awards for major events.

Many of the most prestigious pieces of Waterford Crystal, made for celebrities and politicians, are also on display.

If you're not familiar with Waterford Crystal but think you've heard the name, it could be from the giant crystal ball that descends in New York's Times Square every New Year's Eve. The crystal ball is made from thousands of individual pieces of shimmering Waterford Crystal and lit from within.

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Waterford Crystal Mould Room

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It takes many steps to make a piece of Waterford Crystal. Prior to most of them, a worker must create a wooden mold to hold and shape the item.

The facility produces 40,000 hand-crafted crystal pieces using traditional artisan methods and also serves as a brand design lab.

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Waterford Crystal Mold

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Molds, made of wood, don't have a long life. The heat from the crystal chars the wood, and new molds must be constantly created.

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What is Crystal Made From?

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The base ingredients in making crystal are raw potash, silica sand, and litharge. Litharge is a combination of lead and broken crystal.

Anyone who's ever lifted a piece of crystal has been struck by its weight. Given that lead is a primary ingredient, it should come as no surprise that crystal is heavy.

A bucket of crystal weighs three times as much as a bucket of water.

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Waterford Crystal Kiln

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Early in the fabrication process, crystal is heated to super-hot temperatures to enable molding.

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How Crystal is Shaped

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Craftsman uses wooden mold to shape a white-hot vase.

There is constant movement in shaping the crystal; the aim is for symmetry although anything made by hand will only approximate that.

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Blowing Crystal

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Skilled master blowers hand-shape and hand-blow Waterford Crystal.

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More Fire

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After the vase is released from the metal rod, it is delivered back to the kiln.

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Waterford Crystal Refining

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After the crystal cools, it is transferred to the next department where workers smooth out the rough edges.

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Crystal Marking Department

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Ever wonder how crystal is carved? At Waterford Crystal, the vast majority of items are cut by hand.

The marks simply act as a guide. The rest is up to the cutter.

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Waterford Crystal Cutter

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To become a crystal cutter, a craftsman must apprentice for eight years before he has a station and wheel to call his own.

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Rookie at the Wheel

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Millie Martini Bratten, editor in chief of Brides magazine, gets a lesson in crystal cutting.

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Polishing Crystal

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Once the crystal is cut and inspected, it is polished to bring out its luster.

Wonder how to polish your own crystal once you get it home?

Soak it in warm water that contains a small amount of dishwashing liquid, rinse thoroughly, and then wet it with a mixture of equal parts white vinegar and water. Let it soak if the dirt is stubborn. Then rinse again and let it air dry or wipe with a lint-free cloth. Do not put crystal in a dishwasher.

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Waterford Crystal Quality Control

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Every piece of Waterford Crystal is inspected before it leaves the factory.

This Lismore goblet has three parts -- cup, stem, and foot -- that must be balanced, in perfect proportion, and cut to the pattern.

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Waterford Crystal Retail Store

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After visitors complete the Waterford Crystal factory tour, they are deposited directly into the retail store.

Every kind of Waterford Crystal made -- clear, black, colored, designer, tableware, chandeliers, you name it -- is on display and available for sale here.

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Waterford Crystal Collections

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Although many people think of Waterford Crystal as highly traditional, it is available in several contemporary collections.

Waterford Crystal Core Collections consist of:

  • Heritage - the traditional clear, cut crystal
  • Museum - one-of-a-kind works of art
  • Studio (in-house design)
  • Designer (collaborators include Michael Aram, Jasper Conran, and others)
  • Bespoke (custom designs)
  • Trophies - unique designs given as achievement awards
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Crystal Celebration

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When you possess fine crystal, bring it out to make any evening a celebration.

While the tulip (narrow) glasses are primarily used for Champagne and drinks such as mimosas and Bellinis that use bubbly as an ingredient, martini glasses have even more utility. Use them to serve fruit and yummy desserts.

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Waterford Crystal as Art

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While most crystal is intended for quotidian use, the craftsmen who dedicate their lives to creating it are also capable of magnificent artistry.

The plaque below the piece reads:

    Of Fr. Mychal Judge
    Who was one of the 343 FDNY, 37 PAPD & 23 NYPD Officers
    who lost their lives on September 11th 2001
    while trying to save others
    This piece is dedicated to all the Rescue Workers

This somber work of crystal art depicts rescue workers in the center panel and angels on the sides. Rubble and remnants of the destroyed World Trade Center, rendered in crystal, are behind them.

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