Tourist Information kiosks are not as ubiquitous in the United States as they are in Europe, but Visitor Information Centers do exist in Los Angeles if you know where to look for them. Their friendly multi-lingual staff can help you book hotels, tours, shows and attractions tickets or make dinner reservations. They can provide you with walking maps of the area around them and attraction brochures.
They also often have discount shopping coupons available for nearby retailers. Unlike the better-staffed Visitor Centers, kiosks generally only provide maps, brochures, and directions and may not sell attraction and tour tickets.
In addition to these Visitor Centers, the information desk staff at shopping malls, and your hotel concierges can provide many of the same services. However, unlike your hotel concierge, the Visitor Information staff are not expecting a tip for selling you attraction tickets and making you reservations.
Los Angeles Visitors Information Center at Hollywood & Highland
Location: On the 2nd Floor of the Hollywood & Highland shopping complex at 6801 Hollywood Blvd, #207, Hollywood, CA 90028 (moved inside from the previous location out front). It's now deep inside, to the left of the Dolby Theatre, next to the Starline Tours office.
Hours: 9 am - 10 pm Monday through Saturday; 9 am - 7 pm Sundays
Phone: (323) 467-6412
Parking: available for a nominal fee in the Hollywood and Highland parking structure or in metered spaces along the street.
Tip: If you're parking at Hollywood & Highland Center to explore Hollywood, the Visitor Information Center can validate your parking so you only pay $2 for the first 2 hours.
Note: This Visitor Information Center has relocated 3 times within Hollywood & Highland, so if you don't find it at #207, check the directory for its new location.
Visitors Information Kiosk at Hollywood & Highland
If you just need a quick map, there's a Visitor Information kiosk in the Babylon Courtyard at Hollywood & Highland Center. They do sell some attraction tickets, but only accept credit cards. However they don't validate parking, so for that you'll have to find suite 207 inside.
Hours: 10 am - 10 pm Monday through Saturday; 10 am - 7 pm Sundays
Downtown Los Angeles Visitor Information Kiosk
Location: Union Station, 800 N. Alameda St, Los Angeles 90012
Hours: Weekdays 9 am - 5 pm
The Santa Monica Main Visitor Information Center
Location: 2427 Main Street, Santa Monica, CA 90405
Phone: toll free (800) 544-5319 or (310) 393-7593
Hours: Mon-Fri 9 am - 5:30 pm, Sat-Sun 9 am - 5 pm
Visitor Information Kiosk
Location: Palisades Park at 1400 Ocean Avenue, Santa Monica, CA 90401.
Summer Hours: 9 am -5 pm
Fall Hours: 9 am - 4:30 pm
Visitor Information Cart
Location: In the middle of the 1300 block of the Third Street Promenade in Santa Monica between Santa Monica Blvd.
and Arizona Ave.
Hours: Sun-Thu 11 am - 8:45 pm, Fri-Sat 11 am - 9:45 pm
Pier Shop and Visitor Center
Location: 200 Santa Monica Pier, Santa Monica, CA 90401.
Hours: Mon-Thu 11 am - 5 pm, Fri-Sun 11 am - 7 pm
Marina del Rey
Marina del Rey Visitors Center
Location: 4701 Admiralty Way, Marina del Rey, CA 90292
Phone: (310) 305-9545
Hours: Mon-Fri 9 am - 5 pm, Sat-Sun 10 am - 4 pm
Convention and Visitors Bureau
Location: 301 E. Ocean Blvd, Suite 1900, Inside the Long Beach World Trade Center at World Trade Center and Ocean.
Phone: (562) 436-3645
Transit & Visitor Information Center
Located at the end of the Metro Blue Line at the bus transit center, this Visitor Center is a street-front window, but it has a public restroom, which comes in handy if you just took the train from LA.
Location: 130 E 1st Street (at Pine Ave), Long Beach, CA 90802
Phone: (562) 436-7700
Hours: Mon-Sun 11:30 am - 4:30 pm, restrooms open daily 5 am to 1:30 am.
Visitor Center at the Pike at Rainbow Harbor
Located near the Aquarium of the Pacific at Rainbow Harbor.
Location: 268 Aquarium Way, Long Beach, CA 90802
Phone: (562) 628-8550
Hours: Summer: Mon-Thu 11 am - 5 pm, Fri-Sun 11 am - 6 pm; Winter Sat-Sun 11 am - 5 pm
Concierge Desk at the Long Beach Convention Center
Location: 300 E Ocean Blvd, Long Beach, CA 90802 (Inside the Long Beach Convention Center)
Hours: Open 10 am - 6 pm during Convention Center events
Anaheim Visitor Center
Location: 640 W. Katella Ave.
Anaheim, CA 92802
Phone: (714) 239-1340
You might be able to avoid the need for a stop at the visitor information center by using my Step by Step LA Vacation Planner and my comprehensive guide to What to do in LA.
This information was accurate at the time of publication but may change at any time. If you are going out of your way to visit one of these visitor centers, please call to confirm their location and open hours.