Vienna International Airport (Flughafen Wien-Schwechat in German) is Austria's largest and is a hub for major airlines and low-cost European carriers. Situated near the meeting point of Western and Eastern Europe, it serves destinations and countries in both, as well as destinations around the world.
Vienna Airport Code, Location & Contact Information
- Airport Code: VIE
- Location: The airport is located in the town of Schwechat, 11 miles southeast of central Vienna, and only 35 miles west of the Slovakian capital of Bratislava. It takes between 15 to 30 minutes on average to travel there from the Vienna city center, depending on your mode of transport.
- Phone Number: For the main VIE customer service line and information on flights, call +43-1-7007-22233. Other important customer service numbers are available at the official website.
- Departure & Arrivals Info: https://www.viennaairport.com/en/passengers/arrival__departure
- Airport map: https://map.viennaairport.com/apps/index.html?rel=en
- Information for travelers with disabilities: If you or someone you are traveling with has a disability, make sure to inform your travel agency or airline 48 hours in advance of your departure or arrival at the airport. You can find information on the free, 24-hour services available at VIE for travelers with disabilities on the VIE website.
Know Before You Go
Many major global and European airlines service Vienna Airport. It is the main home for national carrier Austrian Air, and global airlines including British Airways, Air France, Lufthansa, Air China, Air Canada, and many others offer multiple daily flights to and from VIE.
Meanwhile, low-cost airlines such as Easyjet and Vueling fly to and from VIE, serving other European destinations. These flights can offer significant savings compared to larger carriers, when traveling to or from Austria from other major European cities.
Terminals at Vienna International Airport
This is a rather manageable airport that has become even more pleasant and easy to navigate in recent years thanks to renovation efforts that have notably seen an increase in information panels and signs in English.
Vienna International Airport has a total of four terminal buildings: 1, 2, 3, and Terminal 1A. The first three are built beside one another while 1A is located just across from Terminal 1. Terminals 1, 2, and 3 directly connect to the airport's five concourses. You'll find the central arrivals hall in Terminal 3.
- Depending on your airline, you will check-in at Terminal 1, 1A, or 3 (Terminal 2 is currently closed for renovations).
- Terminal 1 is primarily served by Oneworld and SkyTeam airlines such as Air France and British Airways. Low-cost airlines such as EasyJet and Vueling are also based in this terminal.
- Terminal 3 is home to Austrian Airlines, as well as StarAlliance carriers and major airlines including Emirates and Lufthansa.
- Departure gates are accessed via five departure gates, A through G. Some departure gates can only be accessed via dedicated passenger buses, while others can be accessed by jetbridges.
- If you're dropping off a rental car, find the rental agency's location in advance with Google Maps and plot your route there in advance.
- The airport's Easy Parking service can help you save time. Simply drive to the Terminal 3 drop-off point and a parking valet will park your car for you.
- You can easily book a parking space (whether short or long-term) in one of the airport's lots on the Vienna Airport website.
It's fairly easy to travel between the airport and central Vienna using public transportation, including trains and buses (coach services).
- City Airport trains from The Railjets of Austrian Federal Railways (ÖBB) offer quick and reliable transport from Vienna Airport to Vienna Main Station in around 15 minutes, or to the Wien Miedling station in around 30 minutes. Trains depart the airport twice every hour from around 6:30 a.m. to 11:00 p.m.
- You can also take the Express Train S7 from the airport, departing every half-hour and arriving at the central Wien Mitte and Praterstern stations in around 25 and 30 minutes, respectively.
- Several city bus lines shuttle passengers between the airport and the city center, and several airlines offer private coach services. A single ride from the airport costs 8 euros. Information on timetables and how to purchase tickets is available on the Vienna Tourism website.
You can find official taxi ranks outside each terminal. To ensure a safe and fair ride, make sure to only choose taxis operating within the official queue, and verify that your taxi has a meter. Information on trustworthy taxi companies and how to book a ride in advance is available on the Vienna Tourism Website.
Where to Eat and Drink
Vienna Airport has a large number of choices for eating and drinking, ranging from casual, cafeteria-style eateries and fast food to more formal sit-down restaurants. No matter your budget and tastes, you should be able to find something decent to eat, including for vegetarians and vegans. To see a full list and search restaurants and bars by terminal/gate, visit the Vienna International Airport website. Some highlights in Terminals 1 and 3 include:
- For a quick and inexpensive snack or lunch (sandwiches, soups, salads, wraps, pasta, and other light fare), try Daily Roast (Gate C), Big Daddy (Gate C), Juice Factory (Gate F) or Rustichelli Mangione (Gate D).
- To taste typical Austrian specialties such as Wienerschnitzel or Sachertorte chocolate cake, try Aida (Terminal 1 before security gates), Café Franzl (Gate F), Demel (Gate C) or Johann Strauss (Gate D).
- For more formal sit-down dining and drinks, try Jamie's Italian (Gate F), Trib's (Gate G), and Zugvogel (Plaza).
Where to Shop at Vienna Airport
The airport offers a sophisticated and large selection of some 70 shops, ranging from clothing boutiques for women and men, duty-free shops, international newsstands, souvenir and gift shops (including food and wine from Austria), luxury goods and gifts.
You'll find shops from global brands including Swarovski, Gucci, Michael Kors, Salvatore Ferragamo, Burberry, Victoria's Secret, and Longchamp.
Wi-Fi and Charging Stations
Free Wi-Fi is available throughout the airport. Connecting is easy, but, you will be prompted to share information such as your name and e-mail and may be required to watch one or more ads before accessing the network.
Gates B and C are both well equipped with power outlets and USB charging stations, and you'll also find outlets in other areas around the airport. Meanwhile, if you need a place to work, there are specially designated workspaces at Gates F and G, where you'll find power outlets and tables for laptops.
Nevertheless, it's recommended that you bring your own portable, battery-powered charger if you expect to be at the airport during peak travel times or seasons. Outlets are in high demand and it can be difficult to find a free one at certain times.
Vienna International Airport Tips & Facts
- High & low season: The peak tourist months of late March through late September tend to be the busiest, while in low season (roughly early October through mid-March) tends to offer quieter, less crowded conditions at VIE.
- Even though Vienna International Airport is a manageable airport, the bolstering of security procedures in Europe in recent years mean that it's generally best to arrive three hours in advance for international flights, and at least two hours ahead of time for domestic or European flights. You'll be able to more fully enjoy the airport and its amenities, including enjoying a meal. This is especially important if you're taking a low-cost or short-haul flight since many no longer offer in-flight meal services.
- Even if you're not flying in business or first class, you can still opt to use one of the airport's four lounges by purchasing a day pass.
- The airport also offers a variety of reasonably priced passenger service packages to ease your departure or transfer, or to make traveling as a family less stressful. Services include assistance with parking, baggage transport and drop, and security lines.