How to Get Help From the IRS in Sacramento

Face-to-Face Assistance for Federal Tax Issues

USA, California, Sacramento, California state capitol building
Bryan Mullennix / Getty Images

Paying taxes to the U.S. government is right up there at the top of favorite things to do list, said no one ever. But it's a responsibility of being an adult in America, and there's just no getting around that fact.

As tax time draws near, it's important to both know and understand your rights as a taxpayer. Because of income or educational limitations, many taxpayers get in trouble with the IRS simply because of a lack of understanding or information. If you have issues or questions, you can get help regardless of your income level or social background. 

Get Help Online, Over the Phone or in Person

Most of the time you can resolve your issues by going to IRS.gov or by calling the IRS at the number provided on the website. But if you cannot resolve issues or questions about your federal tax return either online or on the phone, the Sacramento Taxpayer Assistance Center is the place to go. It helps Sacramento taxpayers who cannot afford to work with an accountant or tax service and have run into some trouble paying taxes for a variety of reasons. You must make an appointment to visit a representative.

You might also wish to check out the Taxpayer Advocate Service. This independent organization within the IRS stands with you as a voice when it comes to your own individual tax situation. Staff members help you understand your personal rights as a taxpayer and give you support on your specific federal tax issues.

Both of these offices can help with: 

  • Financial issues caused by taxes and affecting your family or business
  • Consequences that result from tax complications
  • Lack of response from the IRS after repeated contact attempts 

Taxpayer Assistance Center Services

  • Adjustments to tax account info or payments
  • Alien clearances
  • Application for Taxpayer Assistance Order
  • Cash payments or payment arrangements
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance from Jan. 2 to April 15
  • Form 911, Taxpayer Advocate Service assistance
  • Help with Form 2290, the Heavy Highway Vehicle Use Tax Return
  • Individual Taxpayer Identification Numbers and Form W-7 
  • Multilingual assistance with more than 150 different languages spoken
  • Availability of various federal tax forms

    Facilitated Self-Assistance

    This office is also home to Facilitated Self-Assistance (FSA), which is a computer kiosk you can use independently; you can get minimal assistance from an IRS employee supervising the area if needed. You can access the IRS website on this kiosk and take care of many tax-related tasks. 

    Sacramento Taxpayer Advocate Office

    If you think you need extra support for your tax issues, call or visit the Sacramento Taxpayer Advocate Office. You can also call the advocate service toll free at 1-877-777-4778 or fill out Form 911, which is available online or at the office. If you are unable to travel personally to an office, you can use virtual help in some instances. Call the Sacramento office or the toll-free number for information.