How to Report a Scam or File a Complaint in Arizona

Sedona, Arizona, view from the road
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There are various places that you can file a report if you believe that someone is trying to scam you or is involved in fraudulent activity.

Consumer Fraud

The Arizona Attorney General's Office advises that if you believe you have been the victim of consumer fraud, you should do the following:

  1. Contact the company in writing with specific information about your complaint and make a direct request for action (such as a refund).
  2. File a complaint directly with a state or federal agency charged with regulating that type of business. For example, if you believe you were scammed by a house painter or masonry company, you would report it to the Arizona Registrar of Contractors. If your complaint involves an insurance company representative, you would report that to the Arizona Department of Insurance. You can find information about other Arizona regulatory agencies at
  3. In addition to filing a complaint directly with the regulatory agency, you can also file a complaint online with the Arizona Attorney General's Office.

If you feel you have been overcharged for sales tax in Arizona, you can get information about filing a complaint about tax fraud.

Insurance Fraud

The Arizona Department of Insurance can assist if you believe you are a victim of insurance fraud. You should provide as many details as possible, including the suspect's name, date of birth, Social Security number, insurance company, type of claim, and any other pertinent details.

Internet and Telemarketing Fraud

While the Federal Trade Commission does not resolve individual consumer problems, your complaint helps them investigate fraud, and can lead to law enforcement action. The FTC enters internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies worldwide.

Investment and Securities Fraud

The Arizona Corporation Commission oversees people who engage in the offer and sale of securities and investments, and advice for which they charge a fee to the public. If you have a complaint, you may provide it to them and they will review it.

Marketplace Activities

The Better Business Bureau handles complaints involving marketplace activities, meaning misleading advertising, improper selling practices, non-delivery of goods or services, misrepresentation, un-honored guarantees or warranty, unsatisfactory service, credit/billing problems, contracts not fulfilled, etc.

Sale of Tangible Goods

If you think about everything you buy by weight, measure, or count, it covers practically everything you purchase except for services. Add the fact that items for sale must be accurately priced and that air quality and fuel quality are essential, you now understand the mission of the Arizona Department of Agriculture, Weights and Measures Services Division. Complaints can be made online.

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