Mumbai airport is one of the main entry points into India. It's the second busiest airport in the country (after Delhi) and handles more than 45 million passengers a year -- and, with only one runway! The airport was leased to a private operator in 2006 and has undergone major renovations and upgrades.
New domestic terminals have been added along with a new integrated international terminal, Terminal 2. Terminal 2 was inaugurated in January 2014 and opened in February 2014 for international flights. Domestic airlines are currently in the process of relocating to Terminal 2 in a phased manner.
Airport Name and Code
Chhatrapati Shivaji International Airport Mumbai (BOM). It's named after a renowned Maharashtrian warrior king.
Airport Contact Information
- Airport helpline: 022 66851010.
- Website: https://csia.in/
The international terminal is located at Sahar in Andheri East while the domestic terminal is in Santa Cruz, 30 kilometers (19 miles) and 24 kilometers (15 miles) north of the city respectively.
Travel Time to City Center
One and a half to two hours to Colaba. However, travel time is much less early in the morning or late at night when traffic is lighter.
Mumbai Airport Terminal 1 (Domestic)
Mumbai airport's domestic terminal has three structures: 1A, 1B, and 1C.
- Terminal 1A - Closed from March 15, 2016.
- Terminal 1B - Used for GoAir, IndiGo and Spice Jet arrivals and departures.
- Terminal 1C - Links Terminal 1A and 1B. Is a holding area for passengers before departure. It also has a food court.
Mumbai Airport Terminal 2 (International)
Terminal 2 receives all international departures and arrivals. In addition, full-service domestic airlines (Vistara, Air India, and Jet Airways) use the terminal for their domestic flights. Jet Airways shifted its domestic operations to Terminal 2 on March 15, 2016.
Terminal 2 has four levels as follows:
- Level 1 - Transport (prepaid taxis, car rentals, and hotel reservations).
- Level 2 - Arrivals
- Level 3 - Domestic Departures
- Level 4 - International Departures
Cars and taxis can directly access the Terminal 2 from the new Sahar Elevated Road, which provides seamless connectivity from the Western Express Highway. Motorbikes, auto rickshaws, and buses will need to take a dedicated lane through the existing Sahar Road. In addition, they aren't permitted to enter the departures or arrivals areas.
Unlike other Indian airports, security checks take place before immigration at Terminal 2 -- not after. This will enable passengers to place items that fail the security check into their check-in baggage. One of the highlights of Terminal 2 is a grand museum that showcases Indian art on a long wall. The roof of Terminal 2 is also unique. It's been inspired by dancing white peacocks.
- The new Terminal 2 has 188 check-in counters, 60 immigration counters for departing passengers and 76 immigration counters for arriving passengers, 52 boarding bridges (up from 20), 47 escalators, 73 elevators, 10 baggage carousels, 21,000 square meters of retail space, and a parking lot for 5,000 cars.
- Free wireless Internet is available in both domestic and international terminals.
- Passengers with special needs are catered for by reserved parking slots, ramps, lifts, and bathrooms. Wheelchairs and attendants are available inside the terminals.
- Money exchange counters and ATMs inside the terminals.
- Postal services at the arrivals hall of Terminal 2, arrivals hall of Terminal 1A, and departures area (just before security check) of Terminal 1B.
Terminal 2 has a number of airport lounges for passengers.
- GVK Lounge: for first class and business class passengers. It's located on Level 3 and 4 of Terminal 2. Facilities include concierge, business center, library, spa and shower, smoking zone, food, and beverages.
- CIP Lounge: for "Commercially Important Passengers", as determined by the airlines. It's located on Level 3 and 4 of Terminal 2. Luxury seating, wireless Internet, and reading materials are provided.
- Loyalty Lounge: for holders of eligible MasterCard, Visa, Priority Pass, Airport Angle, Lounge Key, Diners and Amex cards. Paid access to the lounge is also available. It's located on Level 3 of Terminal 2. Facilities include a buffet, unlimited alcoholic beverages, reading materials, and wireless Internet.
- Pranaam Lounge: a less glamorous option for everyday passengers who wish to avail of lounge facilities. Buffet, nonalcoholic beverages, wireless Internet, baby care room, luggage storage, reading materials are provided.
Inter-Terminal Shuttle Bus
The international and domestic terminals are located around five kilometers (three miles) apart. There's a free shuttle bus, which departs every 20 to 30 minutes, 24 hours a day. Time taken to travel between the terminals is around 20 minutes.
Terminal 2 has a multi-level car park with space for about 5,000 vehicles. Parking charges were increased on December 1, 2016. Rates start from 130 rupees for up to 30 minutes and increase to 1,100 rupees for between eight and 24 hours. Do note that the airport does not allow free pickup of passengers from the arrivals area. You will need to pay the minimum parking fee of 130 rupees even for a quick stop.
The rates for parking are the same at the domestic terminal, although the terminal does have a free pickup area.
Transport and Hotel Transfers
The easiest way to get to your hotel is by taking a prepaid taxi from Level 1 of the new Terminal T2. The fare to south Mumbai (Colaba) is about 450 rupees. Luggage charges are additional. Hotel pick-ups are available from Level 2. Prepaid taxis are also available at the domestic terminal. The counter is located near the exit of the arrivals area. Bus services are also available from the airport.
Alternatively, Viator offers convenient private airport transfers. They can be easily booked online.
The international terminal is busiest at night, while the domestic terminal is busy during the day. Delays from runway congestion are a big problem at Mumbai airport. Flights are often delayed 20-30 minutes because of this.
Mumbai airport often causes confusion to travelers because both the international and domestic terminals, while being located in separate suburbs, are named Chhatrapati Shivaji International Airport. If your ticket for a domestic flight states that it's departing from the international airport, this does not mean the international terminal. Make sure you check the terminal number and go to the correct one.
Unfortunately, the new Terminal 2 is plagued by mosquitoes, so do be prepared to deal with them if you're traveling through there at night.