Review: Hyatt Times Square New York

Hyatt bar in new york city

If you’re looking for a Manhattan hotel in the thick of the Times Square and Broadway neighborhood, the Hyatt Times Square New York is a great option for families. Located just a block off the bright lights and hyper energy of Broadway, this Hyatt property offers a refuge from the sensory overload at street level.

Like many hotels in this New York City neighborhood, this Hyatt property has a modern lobby that's undersized given the number of guest rooms, and consequently, it can be crowded. But no worries—once you get your room key, an elevator will whisk you upstairs where it’s calmer and quieter.

The Hyatt Times Squares offers 487 guest rooms ranging from standard rooms to spacious suites. The smallest room that can accommodate a family of four is a 350-square-foot standard room with two queen beds. All guest rooms offer a similar contemporary decor, high-quality furnishings, flatscreen TVs and modern bathrooms, but size can be an issue for families.

Deluxe Suite

Our 460-square-foot deluxe suite with connecting rooms and separate living and sleeping spaces was an extremely comfortable size for families and reminiscent of a chic Manhattan apartment minus the kitchen. We instantly felt like true New Yorkers, thanks to floor-to-ceiling windows which remarkably blocked out much of the street noise; sleek, blonde-wood furnishings; city-themed artworks; and a cool, modernist vibe punctuated with a whimsical orange Jeff Koons balloon dog on the shelf. The double beds were draped in high-quality bedding and we could entertain ourselves with a large flatscreen TV and free wi-fi.

Another nice indulgence was the spacious, contemporary black bathroom that featured a walk-in shower with both a handheld and rain shower and excellent water pressure. Our deluxe suite offered the addition of a separate soaking tub.


For dining, the hotel features a fun and somewhat retro T45 Midtown Diner on the ground floor with great service, good food, and a relaxed environment. There is a large gym on the fourth floor that features a good array of equipment and free bottles of water. The Hyatt Times Square is also home to the Timeless-Marilyn Monroe Spa, which is a great place to head for a massage after walking the streets of the city all day. For adults only, the dramatic Rooftop Lounge is the place to head at night for cocktails overlooking Times Square.


Yet by far the best thing about this hotel is its smack-in-the-middle-of-everything location, with the theater district, Fifth Avenue shopping, Rockefeller Center, and Radio City Music Hall all within easy walking distance. These streets can be extremely crowded at times, making it hard to maneuver a stroller or manage younger kids. But for parents traveling with teens, the crowds can add to the excitement, especially when you look up and see your family on one of the giant electronic Time Square billboards.

What’s more, the 42nd Street subway station is less than five minutes away on foot, providing easy access to the rest of the city.

Best rooms: If street noise bothers you, request a room on a higher floor, which will also give you a better view. For families, a standard room with two queen-size beds will fit the bill but it's hard to beat the roomier deluxe suites featuring two queen beds and a large bathroom, complete with a spacious, modern bathroom with a shower and separate soaking tub.

Best season: New York City is an all-season destination, but summers can be sweltering hot and winters can be bitter cold. For many visitors coming from different parts of the country, spring and fall are the sweet spot. The hotel offers special offers at various times throughout the year.

Visited: February 2016

Disclaimer: As is common in the travel industry, the writer was provided with complimentary services for review purposes. While it has not influenced this review, believes in full disclosure of all potential conflicts of interest. For more information, see our Ethics Policy.

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