How to Pre-Order Meals at Disney World With Mobile Order

Satu’li Canteen restaurant
••• The Mobile Order service is already available at Satu’li Canteen restaurant. Walt Disney World Resort

Looking to shave your dining time at Disney World so you can get back to the rides and attractions? You will definitely want to check out a brand new food ordering service, Mobile Order, which has recently been introduced in Animal Kingdom Park.

The Mobile Order service is already available at Satu’li Canteen restaurant in the new "Avatar"-themed Pandora section of Animal Kingdom Park. Later in summer 2017, the service will expand to PizzafariFlame Tree Barbecue and Restaurantosaurus, also at Animal Kingdom.

 This pre-ordering service will eventually expand to other fast casual and quick service locations at the other theme parks and resorts across Walt Disney World.

Mobile Order, found in the My Disney Experience app, offers the added convenience of being able to place orders and purchase meals on-the-go. You select menu items, customize orders and pre-pay for meals during park visits—all within the app. Then you just show up, take your food, and enjoy your meal.

What to Know About Mobile Order at Disney World

The new Mobile Order service is a feature of the My Disney Experience app, which combines a powerful smartphone technology with wearable radio-frequency identification (RFID) bracelets called MagicBands. For families, the result is a truly seamless experience that starts with your pre-trip planning, letting you schedule FastPass+ and dining experiences, and continues during your stay at Disney World.

 

The app and MagicBand work together to hold all the components of your Disney World vacation—theme park ticket, room key, FastPass+ choices, dining reservations, PhotoPass—and your MagicBand also acts as a resort charge card. During the initial launch period of Mobile Order, the only form of payment accepted will be credit card.

Mobile Order isn't right for everyone. Anyone with special dietary restrictions, or those who want to use discounts or redeem dining plan coupons must place their order with a cashier, at least for now.

How to Pre-Order a Meal with Mobile Order

Step 1: Inside the My Disney Experience app, select Mobile Order.

Step 2: Select your desired restaurant from among available options.

Step 3: Look over the menu.

Step 4: Make your selections. Be aware that items can be customized and added to your order. Don't forget to order desserts and beverages.

Step 5: Double check your order. You can review your order details at any time.

Step 6: Tap "purchase" to submit your order. Your credit card information will already be stored in the app.

Step 7: When you are in the vicinity of your restaurant, tap "I'm here—prepare my order." This will notify the kitchen to begin making your meal. 

Step 8: You can track your order with the app.

Step 9: You will receive a notification when your order is ready.

Step 10: At the restaurant, one parent (or perhaps older kids) can locate a free table and wait while the other parent retrieves your meal.

Step 11: Go to the designated pick-up window with the Mobile Order pick-up sign.

Open the app and show the attendant the notification alert with your order number.

Step 12: Take your tray and enjoy your meal with your family.

Disney World Dining Categories

  • Snack Locations: These kiosks and casual eateries offer light snacks, ice cream, milkshakes, and other tasty treats.
  • Quick Service Dining: These eateries are generally either cafeteria-style or counter-service venues. You order or take the food items that you want, pay for your food and sit down to enjoy your meal.
  • Fast Casual Dining: These eateries offer table service in a casual setting. These venues are themed and lots of fun, but still affordable. You can use the My Disney Experience app to make advance reservations up to 180 days in advance.
  • Character Dining: These meals feature appearances by favorite Disney characters and the chance for meet-and-greets and photo opportunities. You can use the My Disney Experience app to make advance reservations for character meals up to 180 days in advance of your visit.
  • Dinner Shows: Several venues offer dinner accompanied by a live entertainment show. Use the My Disney Experience app to make advance reservations up to 180 days before your visit.
  • Fine Dining: These restaurants offer table service in a dressier setting. This category is primarily located at Disney World Resort hotels and the Disney Springs dining, shopping, and entertainment district.