Arizona's 211 information line provides Arizona residents with referral services and information on homeland security, local disasters, and public health. If you or someone you know is in danger or is having an emergency, stop reading this and call 9-1-1.
History of 2-1-1
Community Information and Referral Services was founded in 1964 in Arizona and incorporated as a private, nonprofit 501(c)(3) organization. Then, in 2004, the Governor's Council on 2-1-1 created an implementation plan to properly disseminate information about emergencies and disasters in Arizona, including public health and safety advisories, homeland security alerts and disaster relief. The 2-1-1 system was a statewide system to give the public easier access to community, social service and homeland security information and referrals. It was managed by Community Information and Referral Services.
In 2008 Arizona's 2-1-1 project was terminated and was resurrected several years later in 2011. February 11, 2012 was proclaimed "2-1-1 Arizona Day" as Arizona joined the national 2-1-1 system. Arizona residents have an easy-to-remember number, 2-1-1, to access community, health, and human service programs and coordinate volunteer needs with opportunities within the state. Today, the national 2-1-1 system offers services to more than 90% of the U.S. population. In Arizona, more than one million people each year use this service.
Dialing 2-1-1 within Arizona, or going online to 211Arizona.org affords you access to Arizona's Community Information & Referral Services. For services specifically within Maricopa County, visit the county section online.
How 2-1-1 Works
2-1-1 helps people find organizations that can help them with their needs including food, clothing, shelter, healthcare, utility assistance, veteran services, mental health and support groups and more. The organization coordinates with hotlines for child abuse, domestic violence, and human trafficking.
CIR is a private nonprofit, not a government agency. It is open 24/7. Callers can remain anonymous, though they do collect basic demographic information (age, race, income level, etc.) so they can show potential donors who they'll be helping by making a donation. The organization began operating in Arizona in 1964.
Anyone can access 2-1-1's services. The best times to call are late afternoon through the evening hours and on weekends.