How to Claim A North Carolina Lottery Win

Whether it's a scratch off ticket, state level, or Powerball and Mega Millions

It's the thing every lottery player dreams of: finally hitting it big. But how do you actually claim your winnings in the North Carolina lottery? That depends on the amount. Whether it's a scratch off ticket, a state levelĀ  game like Pick 3 or Cash5, or a Mega Millions or Powerball win, here's how to claim your money.

Prizes under $600
If your winnings are under $600, you can claim your cash from any NC lottery retailer, at any of the regional offices listed below, or by mail via this form.

Prizes from $600 to $99,999
If you've won between $600 and $99,999, you'll need to claim your winnings at any one of the regional offices listed below, the main headquarters in Raleigh, or through the mail via this form. You'll need a photo I.D. and proof of Social Security number.

Prizes of $100,000 or greater
If you've hit it really big, a trip to Raleigh is your only option. But hey, it's worth the drive no matter where you are in the state! A prize of over $100,000 can only be claimed at the NC Lottery Headquarters. You'll need a photo I.D. and proof of Social Security number. A new option for a prize win this large is the Electronic Funds Transfer, which sends the money straight to your bank account.

How to claim a North Carolina Powerball or Mega Millions win
The very first thing you should do if you win Powerball or Mega Millions in North Carolina is sign the back of your ticket. This shows your ownership.

Next, call call Player Services at (877) 962-7529 (9NC-PLAY). They'll verify the winning numbers and tell you what to do next. After that, you'll be headed to the headquarters in Raleigh (the address is below) to pick up your winnings. Of course, you'll need proper identification.

Don't forget, any winnings are subject to mandatory Federal and state tax as well as other state withholdings.

How long do I have to make a claim in the NC lottery?

  • Scratch offs: 90 days
  • Draw games: 180 days
  • Powerball and Mega Millions: 180 days

North Carolina Lottery offices
These offices are open Monday to Friday, 9 a.m. to 5 p.m.

Asheville Regional Office & Claim Center
828-251-6223
16-G Regent Park Blvd.
Asheville, NC 28806

Charlotte Regional Office & Claim Center
704-523-4898
5029-A West W. T. Harris Blvd.
Charlotte, NC 28269-1861

Greenville Regional Office & Claim Center
252-756-7992
2790 Dickinson Avenue, Suite A
Greenville, NC 27834

Greensboro Regional Office & Claim Center
336-218-5724
Stonesthrow Crossing Shopping Center
3711 Farmington Drive
Greensboro, NC 27407

NC Education Lottery Headquarters
Raleigh Claim Center & Regional Office

919-301-3637
2100 Yonkers Rd.
Raleigh, NC 27604

Wilmington Claim Center
910-350-2000
Market Station
5214 Market Street, Suite 108
Wilmington, NC 28405