It's the thing every lottery player dreams of, finally hitting it big. What many people don't know, however, is if lady luck is on your side, how do you actually claim your winnings in the North Carolina lottery? How you claim your ticket all depends on the amount of winnings. So, whether you purchased a scratch off ticket, state level game like Pick 3 or Cash5, or a dream-making Mega Millions or Powerball ticket, here's how to claim your money.
How to Claim Prizes Under $599 or Less
If your winnings are under $600, you can claim your winnings at any North Carolina Education Lottery (NCEL) retailer or regional office. You may also claim your winnings by mail via this form.
How to Claim Prizes $600 to $99,999
If you've won between $600 and $99,999, you'll need to claim your winnings at any one of the regional offices listed below, the main headquarters in Raleigh, or through the mail via this form. For all prizes over $600, you will need to have a valid photo I.D. and proof of Social Security number.
How to Claim Prizes of $100,000 or Greater
If you've hit it really big, a trip to Raleigh is your only option for claiming your prize, as a prize of over $100,000 can only be claimed at the NCEL Headquarters.
The very first thing you should do if you win Powerball or Mega Millions in North Carolina immediately sign the back of your ticket.
Next, call Player Services at (877) 962-7529 (9NC-PLAY). They will verify the winning numbers and explain what you should do next.
When you arrive at the NCEL Headquarters you will need to bring the winning ticket, along with a valid photo I.D. and proof of Social Security number. The NCEL has made claiming your large prize a lot easier with their Electronic Funds Transfer program.
By signing up for this option, NCEL sends the money straight to your bank account, hassle free.
It's important to note that any winnings are subject to mandatory Federal and state tax as well as other state withholdings. For more information regarding taxes and prize claims, visit the NCEL website.
Prize Claim Timeframe
How long you have to make a claim in the North Carolina lottery depends on the type of ticket. Scratch off tickets have a prize claim expiration of 90 days, while you have a bit longer (180 days) to claim for a draw game, Powerball, and Mega Millions ticket.
Where to Claim Your Tickets (North Carolina Education Lottery Offices)
- Asheville Regional Office & Claim Center
- 16-G Regent Park Blvd., Asheville, NC 28806
- Charlotte Regional Office & Claim Center
- 5029-A West W. T. Harris Blvd., Charlotte, NC 28269-1861
- Greenville Regional Office & Claim Center
- 2790 Dickinson Avenue, Suite A, Greenville, NC 27834
- Greensboro Regional Office & Claim Center
- 3711 Farmington Drive, Greensboro, NC 27407
- Raleigh Claim Center & Regional Office
- 2100 Yonkers Rd., Raleigh, NC 27604
- Wilmington Claim Center
- 5214 Market Street, Suite 101, Wilmington, NC 28405