Bangkok's Terminal 21 Mall: A Complete Guide

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Bangkok’s Terminal 21 mall is a travel-themed shopping complex with more than 600 “urbanista” shops, dining, and an attached five-star hotel. Reasonable prices and a central location on Sukhumvit Road keep it buzzing. There’s also a good chance Terminal 21 is the only mall in town with a double-decker bus and giant sumo wrestler inside!

Dating back to 2011, Terminal 21 may not be as new or glitzy as IconSIAM, but it’s still dear to local residents as a fun place to eat and shop. Being home to one of the most popular food courts in Bangkok certainly doesn’t hurt.

Terminal 21 has three locations in Thailand. There’s one down the coast in Pattaya and another iteration in Nakhon Ratchasima. Along with fun décor representing various international destinations, Terminal 21 in Bangkok is home to some of the longest escalators in Thailand.

Getting to Terminal 21

Terminal 21 is located in the middle of the action on Sukhumvit Road between Soi 19 and Soi 21, just opposite the Asok BTS Station. The nearby Sukhumvit MRT (underground) station is also connected via pedways, making Terminal 21 one of Bangkok’s most accessible malls.

Essential Info

  • Hours: Open daily from 10 a.m. until 10 p.m.
  • Website:
  • Phone: +66 2 108 0888
  • Stay Connected: Free Wi-Fi is available, but you’ll need to register first at an information counter. Power banks for keeping charged are also available for loan.
  • Shopper’s Card: Ask at information counters for a Tourist Privilege Card. It provides discounts at participating shops.

Services for Travelers

True to the theme, Terminal 21 aims to please travelers. The shopping guides available at information counters even look like passports! You can check-in for your upcoming flight—with a real passport—at the information counter on the main floor. Luggage storage and delivery to your hotel are also available.

If you need passport photos to apply for visas or other official documents while in Bangkok, you can get them processed in 15 minutes by a small studio on the third floor (Street 8). Many embassies are conveniently located nearby, including the U.S. embassy.

The Pier 21 Food Court

Pier 21, the food court on the fifth floor, is one of the largest, most family-friendly food courts in town. Locals, office workers, families, and tourists cram in to take advantage of the many inexpensive stalls. Think of Pier 21 as a street-food scene with seating, décor, and air conditioning!

With prices hovering under $2 per dish, you can sample, nibble, and mix up the experience rather than having to commit to a single choice as you would in a pricier restaurant. Vegan and vegetarian options are available.

The individual stations at Pier 21 don’t handle money. After arriving, jump in the fast-moving queue to put some credit on a Pier 21 card. Don’t stress about depositing too much: Any remaining credit on the card will be happily refunded when you leave.

Other Dining at Terminal 21

If the food court isn’t for you, numerous other dining options are scattered throughout the mall. Among the restaurant choices are two all-you-can-eat sushi buffets, Korean, Japanese, hotpot, and Western chains you’ll know from home. Most restaurants can be found on the fourth and fifth floors. The fourth floor has a concentration of ice cream and dessert options. A handful of Western fast-food outlets lurk quietly on Level LG in the basement.

Shopping at Terminal 21

Some parts of Terminal 21 feel labyrinthine. However, you probably won’t get lost as is easy to do in the sprawling MBK Center mall.

Travelers willing to wander the back “streets” on each level can score some good bargains from small boutique shops. Tiny outlets tucked in places with cheaper rent away from the primary walkways carry unique items by local designers. Prices are reasonable, particularly when compared with other big malls along Sukhumvit.

Each floor portrays a motif from somewhere famous:

  • Level B (Caribbean): Fast food and pharmacy
  • Ground Floor (Rome): Clothing and shoes
  • Main Floor (Paris): Chains, Starbucks and H&M
  • First Floor (Tokyo): Boutique shops, local designers, and women’s fashion
  • Second Floor (London): Boutique shops, local designers, and men’s fashion
  • Third Floor (Istanbul): Cosmetics, jewelry, clothing, and shoes
  • Fourth Floor (San Francisco): Restaurants, ice cream, and desserts
  • Fifth Floor (San Francisco): Pier 21 food court and other restaurants
  • Sixth Floor (Islands): Guest services, cinema, electronics, fitness room, and supermarket

The Hotel

The luxurious, 42-story Grande Centre Point Hotel is connected directly with Terminal 21. A rooftop pool with views and full-service spa sit atop nearly 500 guestrooms. The Grande Centre Point Hotel Terminal 21 is one of the most affordable five-star options in the area with direct access to both the BTS and MRT trains.

Entertainment Options

The SF Cinema City on the 6th floor shows movies in English and Thai. The air conditioning is superpowered for beating Bangkok’s hot months. You can pay by the hour for gym access at Fitness First on the sixth floor.

Also in the Area

Lumpini Park, Bangkok’s largest green space, is only a 20-minute taxi ride or 30-minute walk from Terminal 21. You can also take the MRT from Sukhumvit Station four stops to Silom Station.

For a long stroll past plenty of local businesses, turn right (west) when exiting Terminal 21 and walk 30 minutes to Erawan Shrine. The busy sidewalk shrine sometimes has local dance troupes performing.

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Bangkok's Terminal 21 Mall: A Complete Guide