Arlene Fleming Customer service and sales agent for a major airline.Worked in reservations and for the frequent flyer program at one of the world’s busiest airports.Explored more than 40 countries on six continents using two dozen airlines.Studied for her private pilot’s license. Experience Arlene enjoys flying and discovering the world. She has worked as a customer service and sales agent for a major airline at one of the world’s busiest airports and has explored more than 40 countries on six continents using two dozen airlines. Education Arlene has an honors degree from Carleton University in politics and French. About TripSavvy and Dotdash TripSavvy, a Dotdash brand, is a travel site written by real experts, not anonymous reviewers. You’ll find that our 20-year-strong library of more than 30,000 articles will make you a savvy traveler—showing you how to book a hotel the whole family will love, where to find the best bagel in New York City, and how to skip the lines at theme parks. We give you the confidence to spend your vacation actually vacationing, not fumbling with a guidebook or second-guessing yourself. Learn more about us and our editorial guidelines.